Below are some of our most common questions and answers. We hope you find them helpful. If you have additional questions, please contact us.
FAQ
Is the Zuma Nutrition line vegan friendly?
Yes, every product in the Zuma Nutrition line is 100% vegan friendly. IS THE ZUMA NUTRITION LINE GLUTEN FREE?
Is the Zuma Nutrition line gluten free?
Yes, every product in the Zuma Nutrition line is 100% gluten free.
IS THE ZUMA NUTRITION LINE SOY FREE?
Yes, every product in the Zuma Nutrition line is 100% soy free.
DO YOU TEST YOUR PRODUCTS?
All of our vitamins are produced in a Good Manufacturing Practices (GMP) certified facility and are lab tested for quality, purity and strength. We also third-party lab test all of our products to ensure consistent quality.
DO ZUMA NUTRITION PRODUCTS NEED TO BE KEPT IN THE FRIDGE?
All of our products are 100% shelf stable and should be kept in a cool, dry place. Products can be kept in the refrigerator, but it is not required.
ARE YOUR ZUMA NUTRITION PRODUCTS MADE FOR CHILDREN?
We recommend our products for adults, 18 and over.
WHAT IS THE AVERAGE SHELF LIFE OF YOUR PRODUCTS?
If stored properly in a cool, dry location, our products have an average shelf life of one year.
IS THE ZUMA NUTRITION LINE FREE OF NASTIES SUCH AS PESTICIDES, HEAVY METALS, PATHOGENS AND SOLVENTS?
Yes, in order to have FDA cGMP compliant manufacturing we lab test each ingredient before formulating into a batch of products. Our team pride ourselves on our sourcing, agricultural and manufacturing methods to assure the utmost product integrity.
WHY SHOULD I SHOP AT ZUMA NUTRITION STORE RATHER THAN A COMPETITOR?
Our entire product line was developed by our founders for patients, product integrity is our top priority. Zuma Nutrition store is a safe place to know you are getting the best quality, and proprietary formulas you will not find anywhere else.
WHERE AND HOW DOES ZUMA NUTRITION SHIP?
We ship globally via USPS. US customers will be able to track your Zuma Nutrition orders via the email that is sent out as soon as your order is fulfilled.
ORDER CONFIRMATION AND SHIPMENT
Soon after we receive your Zuma Nutrition order, we will process the order and let you know the order was received. Our team will have the order fulfilled and shipped out within 24-48 hours and it will be to you at that time plus the selected shipping time.
WHAT IS ZUMA NUTRITION’S RETURN POLICY?
Our Zuma Nutrition team is dedicated to making sure our customers are happy with the experience of working with our product line. We offer detailed product descriptions and blog posts on each of our products. We encourage you to read about our products before purchasing. If after a purchase a return is desired, unopened product will be fully refunded, opened product with a valid reason for return may qualify for a store credit. Contact info@zumanutrition.com for return requests.
ARE THERE ANY HIDDEN FEES?
Never. We understand that optimal health is an investment, and we are not ever going to do hidden fees anywhere attached to our brand.
DAMAGES TO SHIPMENT?
Please inspect and analyze the packaging of your items when they arrive. If you notice any damage you should contact info@zumanutrition.com right away. We will make sure to rectify this issue immediately!