All Zuma Nutrition products are shipped within 1-3 business days out of California, United States.
Shipping to the US is calculated at checkout for orders all orders and shipped via USPS or UPS (whichever is more appropriate for your shipping location).
Shipping outside of US is by FedEx and UPS. Shipping rates are calculated at the time of your order.
CANADA If you select USPS Ground your package is not insured. Unfortunately, we will not be able to provide assistance if your package is lost, stolen, or undelivered. Once the package leaves our facility you will need to work with USPS for any needed assistance.
International Buyers (Including Canada) – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Where Do You Ship To?
Although we ship to most locations around the world, we currently do not ship to Germany, Spain, or Africa. Please email email@example.com if you have specific questions.
We create supplements that work in order to help return your body and health to optimal levels. If you aren’t completely satisfied with your experience, it is our privilege to provide you with a 30-day guarantee.
You will receive a full refund when you send back any unopened product within 30 days of your order.
Please note that we do not refund shipping costs unless we have sent you the wrong product. We do not issue refunds or store credit past 30 days.
What items are returnable?
- Unopened bottles for a full refund
- Opened bottles on a case by case basis
What items aren’t?
- Orders containing promotional items or free gifts
Please send all products that are being returned to the following address:
ATTN: Returns Dept.
Address: 23823 Malibu Road Suite 50-470
Malibu, CA 90265
Returns are processed within 3-7 business days. Once your return is processed you will receive an email confirmation and the refund will appear back on the card you used to place the order within 3-5 business days. Buyers are responsible for cost of return label.
Please direct any return policy inquiries to our support team. Our hours are Monday to Friday from 9am to 5pm Pacific Standard Time.
All refunds are provided at the discretion of Zuma Nutrition.